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WELCOME - We would like to officially welcome Dr's Tobi (Oluwatobi Baiyekusi) and Anna Williams to the Park Road Group. They are both salaried GPs who come to us with a wealth of experience and enthusiasm. We are proud to have them on board.

We also have some very experienced locums working with us at the moment (long term) - these are

Dr's

Lizzie Brown        - Tuesdays and Thursdays

Claire Fuller         - Mondays

Colbin Jose          - Wednesdays, Thursdays and Fridays

Georgina Calvert  -Tuesdays and Wednesdays

Sam Eden            - Mondays, Tuesdays, Wednesdays and Thursdays

eConsult

Were your patients satisfied with eConsult?

100%

patients who were satisfied with the service

100%

patients who would recommend the eConsult service to family and friends

What were your patients' care outcomes after using eConsult?

100%

patients who said their issue was completely resolved seven days after using the service

67%

patients who did NOT have to contact the GP practice or any other health service for the same problem in the week after consulting online

Did patients say they were contacted in time?

100%

patients who said they were contacted by the stated response time

How did patients hear about eConsult?

67%

"My GP told me about it"

33%

"Someone else from the GP practice told me about it"

Patient satisfaction: comments

We ask patients to explain why they were or weren't happy with using the eConsult service. Some of their responses are below. You can find all the comments in the attached report.

Please note: the patients are informed that their comments will not be responded to.

"Fantastic service, great solution for busy people, very easy to use. Well done! "

"Save time "

"I got exactly what I needed in the shortest time "

 



 
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