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Noticeboard

CORONAVIRUS

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

 

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

 

Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:

 

  • Stay indoors and avoid contact with other people as you would with the flu
  • Call NHS 111 to inform them of your recent travel to the country

 

Information for the public is available at gov.uk/coronavirus

 

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

 

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.

 

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others.  Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

 

Everyone is being reminded to follow Public Health England advice to:

 

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

 

You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus

We would like your views about the Practice. We are asking if patients would like to give their email address so we can contact you every now and again to ask some questions. Your contact details will only be used for this purpose and will be kept safely.

If you would like to be involved please print and complete this form and return to reception at any site.

Patient Participation Group

From 15th January 2020, our Heatherside site will be open on a Wednesday afternoon until 6pm on a temporary basis

Christmas Opening Times

Opening Timesred_clock

 

 

 


 

 

 

 

MondayPark Road08:00-20:00Heatherside & Old Dean08:00-18:00
TuesdayPark Road08:00-20:00Heatherside & Old Dean08:00-18:00
WednesdayPark Road08:00-20:00Heatherside & Old Dean08:00-13:00
ThursdayPark Road08:00-20:00Heatherside & Old Dean08:00-18:00
FridayPark Road08:00-20:00Heatherside & Old Dean08:00-18:00
SaturdayBy appointment only at Park Road

Between the hours of 18:00 and 20:00 and on a Wednesday afternoon - Park Road surgery is open for ALL patients from any site.

Changes to Extended Access to General Practice services in Surrey Heath

As part of a national initiative, local GP practices are working together to offer patients better access to GP appointments in Surrey Heath. As well as some local GP practices offering in-house extended hours for their patients, Surrey Heath Clinical Commissioning Group (CCG) has commissioned providers to offer a range of additional appointments with our local GPs, Nurses and Health Care assistants, providing greater appointment availability and flexibility for people.

The service commissioned by the CCG means that people living in Surrey Heath can access additional appointments outside of normal practice hours. People must be registered with a GP surgery locally to qualify, and appointments can only be made in advance through their own GP practices. Please note the service cannot accept walk-in patients.

If urgent care is required, please call NHS111 for advice.

Additional weekend appointments will be available at designated practices throughout Surrey Heath. These appointments are for routine general practice issues only and not for emergency care. The location will alternate each week and Sunday appointments will be hosted at North Hampshire Urgent Care centre at Frimley Park Hospital. Patients will be reminded of the location of their appointment at the time of making a booking.

To arrange an appointment, speak to your practice receptionist. Alternatively, the telephone number for booking on a Saturday (for on the day appointments) is 07545865679. Please note this will not be in use any other day.

Further information, including FAQs and locations of additional appointments can be found here: http://www.surreyheathcommunityproviders.co.uk/improved-access-to-gp-practices/

Occasionally we need to close over the lunchtime for staff meetings/training - information about this is usually displayed in the surgery 3-4 weeks in advance. We apologise for any inconvenience this may cause. Extended Hours

We are now offering additional hours for those not able to make appointments between the hours of 08:00 and 20:00 on weekdays. Early mornings from 07:30 on a Tuesday and Thursday and Saturday morning clinics are available. It is hoped that these appointment will be used by commuters and workers to give them increased flexibility.

Please note that the named GP for some of these sessions may change at the last minute. We now offer early morning appointments with a practice nurse as well as doctors, though Saturday mornings are currently GP only.

 
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