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Noticeboard

CORONAVIRUS

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

 

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

 

Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:

 

  • Stay indoors and avoid contact with other people as you would with the flu
  • Call NHS 111 to inform them of your recent travel to the country

 

Information for the public is available at gov.uk/coronavirus

 

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

 

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.

 

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others.  Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

 

Everyone is being reminded to follow Public Health England advice to:

 

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

 

You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus

We would like your views about the Practice. We are asking if patients would like to give their email address so we can contact you every now and again to ask some questions. Your contact details will only be used for this purpose and will be kept safely.

If you would like to be involved please print and complete this form and return to reception at any site.

Patient Participation Group

From 15th January 2020, our Heatherside site will be open on a Wednesday afternoon until 6pm on a temporary basis

Repeat Prescriptionsmulticolour_pills

Important Prescription Information

The online prescriptions service has changed. Please see below.


Patients on long-term medicaition can order repeat prescriptons in a number of ways:

  • In person - drop your repeat slip in at the surgery via one of our secure post boxes with the required items clearly marked.
  • By post - send it to us with a stamped addressed envelope if you want us to post it back to you.
  • Online - Ordering your Prescription Online

    You can now submit a request for your Repeat Medication. This service, which is available through Patient Access  allows you to view all the items in your repeat medication list and select the ones you wish to request.

    It's very important that only genuine patients are granted online access. The best way we can ensure this is to issue patients with a Registration Letter, which you must collect in person from your practice, please bring in 2 forms of ID and complete an application form. You cannot order repeat prescriptions online without one.

  • Via your pharmacy - using the repeat collection service.

Pharmacy Selection

You can now select the pharmacy you wish your presciptions to go to. This service works for all repeat prescriptions including internet, postal or those brought by hand or by your pharmacy repeat collection service. To use this service please complete the form available in surgery or as a download by clicking on the link below. Note that any prescriptions ordered where we do not have a Choice Form will be kept at reception and not passed to a pharmacy on an ad-hoc basis.

Select a Pharmacy Form

Medication Reviews

Patients on repeat medication will be asked to see a doctor or practice nurse at least once a year to review these regular medications and notification will either appear on your repeat slip or we will write to you or ring you. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

48_hoursPlease allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. If you have your prescriptions sent to or managed by a pharmacy please allow a further 48 hours for them to dispense your medication.

 
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